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Your pipeline. Cards move forward automatically as matters progress in Clio. Drag a card to Lost — or hit Mark lost on the card itself — when a lead won't engage.
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New enquiry
Awaiting first contact.
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Initial contact
Call or email logged.
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Matter open
Clio file created.
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Activity recorded
Billed clients & active matters.
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Closed
File archived in Clio.
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Lost
Did not engage.